Privacy Policy
Spectrum Sensory Therapies is committed to protecting your privacy and handling personal data lawfully, fairly, and transparently.
This Privacy Policy explains how we collect, use, store, and protect personal information.
What information we collect
We may collect personal information about you and your child through spoken, written, or electronic means.
This may include:
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Child’s name, date of birth, and address
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Parent or carer contact details (email, telephone number, address)
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Educational setting details
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Relevant medical, developmental, and communication history
With consent, we may also collect information from other professionals involved with your child, such as education staff or health professionals.
You may browse our website without providing personal information. If you submit an enquiry via the website or contact us directly, you may be asked to provide basic contact details so that we can respond.
How we use personal information
Personal information is used for the purpose of providing specialist speech and language assessment, consultation, and EHCP-linked services.
This includes:
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Planning and carrying out assessments
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Writing reports and recommendations
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Communicating with families and professionals
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Administrative and record-keeping purposes
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Invoicing and financial records
We do not use personal data for marketing purposes.
Lawful basis for processing
Under UK GDPR, our lawful bases for processing personal data are:
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Article 6(1)(b): processing is necessary for the performance of a contract
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Article 6(1)(f): legitimate interest in delivering professional services
Health information is classified as Special Category Data. Our lawful basis for processing this data is:
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Article 9(2)(h): processing for the provision of health or social care by a regulated professional
Speech and Language Therapists are bound by professional confidentiality requirements.
Sharing information
With your consent, information may be shared with professionals involved in your child’s care or education where this is in the child’s best interests.
Information will not be shared without consent unless required by law or safeguarding responsibilities.
A record of consent is held within your child’s case records.
How information is stored
Information is stored securely using password-protected devices and secure digital systems. Paper records, where used, are stored securely.
Video or audio recordings are taken only with consent, used for clinical purposes, and deleted once relevant notes have been made.
The minimum amount of confidential information is transported outside of the office base, and appropriate security measures are always applied.
Retention of records
In line with legal and professional guidance, records are retained until a child reaches the age of 25. After this time, records are securely destroyed.
Your rights
You have the right to:
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Request access to personal data we hold
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Request correction of inaccurate information
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Request restriction of processing in certain circumstances
Requests can be made in writing or by email. Records are provided free of charge within one month of a valid request.
Data breaches
In the event of a data breach, Spectrum Sensory Therapies will:
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Assess the level of risk
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Notify affected individuals where required
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Inform the ICO where appropriate
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Contact details
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Sian Russell
Spectrum Sensory Therapies